Managed Services Program (MSP)

GRI is focused exclusively on delivering best in class MSP services to our clients. We remain true to our vision and purpose, ensuring our investments are not impacted by competing lines of business. In our independent, neutral delivery model, attracting top talent for our clients comes first and our role as your exclusive advocate is absolute and unbiased.

What is a Managed Service Provider (MSP) and why does GRI’s ‘independent’ position matter?

A Managed Service Provider manages the contingent worker recruitment for an organization and is responsible for the end-to-end management of the contingent workforce – from supplier management to strategic workforce planning. Employing a MSP is one of the most effective, cost-efficient ways for a business to manage its contingent workforce.

As the world’s largest independent MSP provider, GRI is not a subsidiary of, or owned by, a staffing or technology provider. GRI’s ‘independent’ position means that we advise on and implement the solutions that are in your best interests – ensuring that most cost effective and value-driven solutions are extended to you. We engage the best VMS technology, staffing providers, payrolling independent contractor (IC) compliance providers, direct sourcing solutions, and diversity providers on your behalf. We focus on exceeding client expectations by providing enhanced services that drive visibility.

At GRI, our industry-leading solutions and experienced teams work to employ our independent position to secure the best talent efficiently and at a lower cost. Our fully-integrated programs are built on innovation based on thought leadership, research, and the ever-evolving needs of talent and clients. This means we can provide MSP programs, advanced data analytics, expanded sources for talent, Managed Direct Sourcing, enhanced SOW-based service management options, consulting services and continued expansion for global programs.

Next generation MSP solutions customized for you.

You need a Managed Service Provider (MSP) that plans for the future and gives you an edge. You need a partner who can customize solutions to meet your needs and that delivers innovation. At GRI we champion an intelligent, innovative and customized global approach to contingent labor.

End-to-end sourcing from settlement automation to support of the contingent labor lifecycle

Managed Services Program (MSP)
Vendor-neutral, independent MSP that serves as an objective client advocate

We have no internal-corporate mandates to fill, or edicts to impose the use of our own or preferential partners. If a staffing vendor has been successful or can show us they can provide what we need to make your workforce solution successful, they are in the game.

Managed Services Program (MSP)
High-end, high-touch service

We invest time into servicing each of our accounts like it’s our only business line. Our client retention rates are second to none because of our commitment to high-end, high-touch service. To achieve this, we also invest in growing, training and retaining our people - the best and brightest team in the industry.

Managed Services Program (MSP)
We keep it simple

Many organizations in the workforce solutions industry tend to overcomplicate what the end result is – which is putting the right people to work at the right time, and at the right price. At GRI, we navigate the complex MSP nuances to create solutions that are straight-forward, transparent and wholly simple. We strive to keep our operations and processes streamlined, so our people spend more time doing what they love – supporting you and your business – not focused on unnecessary internal politics or procedures.

Next Generation MSP Solutions

Managed Services Program (MSP)
We focus our energy on being the best MSP we can be

We do one thing and we do it well, focused on our approach and relentless in investing in our core. Using best/next practices, employing technology and empowering our white-glove services teams, our singular-focus on MSP delivers continuous improvement, ongoing enhancements and trend-setting solutions.

Managed Services Program (MSP)
Ensure operational consistency through training

We have a comprehensive training curricula for all client services roles. Which delineates responsibilities for strategic account management, program management, talent partner management, requisition and assignment management, and invoicing and reporting. Certifications are role-specific and must be renewed every two years.

Managed Services Program (MSP)
Industry leading analytics

GRI has invested significantly in our proprietary analytics solution Envision, which combines natural language processing and artificial intelligence. Envision provides behavior and scenario-driven predictive analytics that ensure program and rate optimization. The platform leverages data science to create insights from VMS data, big data sources and public/private benchmarking data. In addition to measuring operational program metrics, the platform allows clients to precisely compute the cost of non-employee labor with access to multiple data streams, including market statistics.



Global Financial Services Company

Saved 12% to 55% per SOW

Our next success story is yours!

Contact GRI today for a free, no obligation assessment of your current contingent labor program. We often make immediate recommendations that reduce cost, reduce time-to-fill and increase worker quality.

Engineer Inspecting Gas Line


“Having worked with GRI for 10+ years, we've been able to establish a solid and strategic relationship. As an MSP, GRI is responsive to all business requirements, providing up to date information for all open jobs, invoicing and any other matter required to support the account. We are looking forward to continuing and expanding our relationship.”

Ben Akerstain, Director